We understand that taking the first step in getting help can often be overwhelming. When you reach out, we’ll take time to listen and get to know you and your unique needs. We promise to always have your best interest in mind, and will do everything we can to support you and keep the admissions process simple and straightforward.
Our compassionate and knowledgeable team will support you every step of the way. Here is what you can expect from the admissions process.
Whether you are ready to enroll or simply curious if you or your loved one might have a problem, your first step is to call us for a confidential consultation. Our friendly and helpful admissions team can help determine if Sandstone Care could be a good fit. If we feel it is not a good fit for you, we will help connect you with other programs or resources to better support you.
Before completing an assessment, we will contact your insurance company and verify your specific plan coverage details to determine any deductible amounts, coinsurance, or co-pays to be collected. No one likes a surprise when it comes to insurance coverage and billing.
All of our clients and their families participate in a comprehensive assessment to explore the severity of substance use as well as mental health, family dynamics, personal strengths, and challenges that the individual faces. Following this evaluation, we’ll make a recommendation for level of care. We will let you know if outpatient, intensive outpatient, day treatment, or inpatient care would be best for you.
If it is determined that based on your needs, you are not a good fit for Sandstone Care, our team will provide alternative recommendations to ensure you find a program that can help.
Our goal is to provide the most helpful information. Please reach out to us if you have any additional questions. We are here to help any way we can.